Refund and Payment Policy

Chargeback within 30 days from payment day
You can request chargeback of balance left within 30 days from payment day.

Chargeback within 60 days from payment day
You can request chargeback within 60 days from the day of payment if you are not satisfied with service provided.

Chargeback terms
1. Chargeback is provided to the same account payment was received from only. If there are any third circumstances that make chargeback imposiible (e.g. customer’s account termination or card blocking), then chargeback is not provided.
2. Chargeback is proceeded within 1 calender month from the date of chargeback request receiving.

After selecting the payment method via PayPro Global, you will be automatically redirected to the PayPro Global payment platform, where you can enter the necessary card details and complete the payment.

The data you enter on the PayPro Global platform is protected by security standards. We only receive confirmation that your payment has been successfully completed.

In case of a successful payment, your balance will be automatically updated.

Please note that payment information may be received with a slight delay — from a few seconds to a few minutes. If you experience delays or other issues with payment processing, please contact our support team or reach out to PayPro Global through their official website PayPro Global.

Refunds are processed in accordance with our Refund Policy.

Webmaster’s price for 1000 solved CAPTCHAs starts from $0.35
The price grows with the system load: the more webmasters and the less workers are online, the higher is the bid for the CAPTCHA, automatically calculated by the SolveCaptcha.com system. The bid limit is set by the system and equals $1.2 for 1000 CAPTCHAs. Nevertheless you can set your own bid limit in your account settings.

You can check the current prices on the pricing page.

You can contact us via different means of communication, according to the following list:
•    Create a support ticket here •    Email: [email protected]
•    Phone number: +7 495 215 1911

SolveCaptcha office is based in Russia at 9-1-19, Kirovogradskaya street, Moscow, PO 117519
Sole proprietor Khivrina Maria Anatolievna
Registraion number, OGRN: 314774604200843
Tax number, INN: 772609100305
9-1-19, Kirovogradskaya street, Moscow, PO 117519

Before using the service please read the Terms of service carefully.

The service is provided electronically with authentication via a unique user key.

The unique user key is available in the user dashboard and on the settings page.

You provide the following data about yourself to SolveCaptcha.com:

•    First Name
•    Last Name
•    Email
•    Phone number
•    Address

We use this data for your account and for delivering the service to you. SolveCaptcha.com doesn't transmit your data to any 3rd party unless it is necessary for delivering you the service or demanded by the legal authorities. Please keep it in mind that SolveCaptcha.com is not responsible for your personal data that you chose to place publicly on our website.

SolveCaptcha.com processes and stores your personal data in accordance with the General Data Protection Regulation (GDPR). You have the right to access, modify, or request the deletion of your personal data at any time. If you wish to exercise these rights, please contact our support team.